We're here to help.

Pick the right channel below and we'll get back to you. Response times may vary while we scale, but every message is read by a real person.

Vendor support

Account access, listings, billing and dashboard issues.

support@pingmart.co

Verification help

Document submission, badge status and verification appeals.

support@pingmart.co

Dispute & report

Report a vendor, flag a scam or escalate a transaction issue.

disputes@pingmart.co

Partnerships & business

Press, partnerships, integrations and business inquiries.

admin@pingmart.co

Response times. We aim to reply within 24 hours. Verification and dispute reviews may take longer depending on document quality and case complexity.